Are Your Employees Happy? Here’s How You Could Find Out!
“Happy employees ensure happy customers. And happy customers ensure happy shareholders- in that order.” ~ Simon Sinek
Your employees spend 9–11 hours of their day in the office meeting deadlines while accelerating growth for your organization. So, when they are satisfied with the working environment, they are more likely to be productive and engaged at work. They will deliver exceptional results when they know, they are invaluable to the organization.
Their happiness and satisfaction are crucial for the long term success of your company. They are the strong pillars of your company, if they aren’t happy, the building will fall miserably.
“One study found that happy employees are up to 20% more productive than unhappy employees. When it comes to salespeople, happiness has an even greater impact, raising sales by 37%. But the benefits don’t end there.
Happy employees are also good news for organizations: The stock prices of Fortune’s “100 Best Companies to Work for” rose 14% per year from 1998 to 2005, while companies not on the list only reported a 6% increase.”- Forbes
Now, the question is how do you find out whether they are happy and satisfied?
A simple yet extremely effective and proven way is ‘employee satisfaction survey’. While you might think you know that your employees are happy with their perks, rewards and recognitions, office culture, and work, there’s a chance you’re not seeing the whole picture.
To find out whether your employees are truly happy, engaged, and satisfied at work, conducting an anonymous employee satisfaction survey regularly is a smart solution. Don’t forget to include a few important questions mentioned below to gather key insights about employee’s happiness.
1) Is the work meaningful or not?
A survey about employee satisfaction found the reason that tops the chart why the employees stick with their companies was “I find my work meaningful”. 32% of respondents chose this as their first option, surpassing compensation, company culture, and co-workers or managerial support- Forbes
2) Do you feel inspired by the mission and vision of our company?
If your employees don’t believe in your company’s mission and don’t connect with its vision, highly unlikely that they’ll feel fulfilled, engaged, and motivated to deliver results.
For instance, Amul India says “Taste of India”. While on the surface, we feel that Amul’s purpose is to provide tasty and healthy dairy products. But their vision includes is “to liberate the local farmers from economic oppression and lead them to prosperity”.
Their Mission 2020: Dairy cooperatives of Gujarat turnover of Rs. 27 CR by the end of the year 2020. (The figures might as well change due to the pandemic)
Objective: To ensure that the maximum share of the consumer’s rupee goes back to the original milk producers.
1) Do you feel ‘respected and valued’ at work?
Humans love feeling valued, appreciated, and respected! At work, it is essential for ROI and employee satisfaction.
“In fact, 79% of employees who quit their jobs cite a lack of appreciation and respect as a key reason for leaving the job. Appreciation makes them ‘feel at home’. It gives a sense of relief and comfort. With this, employees will often go the extra mile (e.g. stay late, volunteer to help other teams, and put optimal effort into their work) and vice-versa.”
Other questions should be a little on the personal front like:
· How’s their work-life balance?
· Is your office a positive and happy place to work at?
· Do your employees see a scope of their personal growth?
· What do they think of their team members and leaders?
· Will they recommend their peers to join the company?
Strategizing and promoting workplace happiness and satisfaction for your employees are amongst the few initial steps to the ladder of success.
Tell me what you think about employee satisfaction? How companies today are changing their approach towards the same?
Would love to exchange views.